1. General Information

This privacy policy applies to the website www located at the URL: kyecrafglobal.in

The website operator and data controller is: KyeCraf Global Pvt. Ltd. H.IN.KH.NO 293 S/F, Western Marg, Saidulajab,

Contact email address for the operator: kyecrafgc@gmail.com

The operator is the controller of your personal data with respect to the data you voluntarily provide on the website.

The website uses personal data for the following purposes:

• Newsletter management

• Online forum management

• Live chat support

• Handling inquiries via the contact form

• Preparation, packaging, and delivery of products

• Fulfillment of ordered services

• Presentation of offers or information

The website collects information about users and their behavior in the following ways:

• Through data voluntarily entered into forms, which are stored in the operator’s system.

• Through storing “cookies” on end-user devices.

2. Selected Data Protection Methods Applied by the Operator

Login and data entry areas are protected at the transmission layer (SSL certificate). This ensures that personal and login data entered on the website are encrypted on the user’s computer and can only be read on the destination server.

The operator periodically changes its administrative passwords.

A key aspect of data protection is the regular updating of software used to process personal data, including regular updates to software components.

3. Hosting

The website is hosted (technically maintained) on the operator’s server: mserwis.pl

4. Your Rights and Additional Information on Data Use

In certain situations, the administrator has the right to share your personal data with other recipients if necessary to fulfill a contract with you or to comply with legal obligations. This applies to the following recipient groups:

• Trusted web hosting company

• Couriers

• Postal service providers

• Banks

• Payment operators

• Live chat providers

• Authorized employees and collaborators who use the data to fulfill the website’s purpose

• Companies providing marketing services to the administrator

Your personal data will be processed by the administrator only as long as necessary to carry out related activities defined by specific laws (e.g., accounting). For marketing data, processing will not exceed 3 years.

You have the right to request:

• Access to your personal data

• Rectification

• Erasure

• Restriction of processing

• Data portability

You also have the right to object to the processing of personal data based on legitimate interests carried out by the administrator, including profiling. This right may not be exercised if there are legally valid grounds for processing that override your interests, rights, and freedoms, especially for establishing, asserting, or defending legal claims.

Providing personal data is voluntary but necessary to use the website’s services.

You may be subject to actions involving automated decision-making, including profiling, to provide services under the concluded agreement and for direct marketing conducted by the administrator.

Personal data will not be transferred to third countries as defined by data protection laws. This means we do not transfer data outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data, if applicable.

The website may store information about connection parameters (timestamp, IP address).

In some cases, the website may record information that helps link data from the form with the user’s email address. In this case, the user’s email address will appear in the URL of the page containing the form.

Data provided in the form are processed for the purpose related to the specific form’s function, such as service requests or commercial contact, service registration, etc. Each form’s context and description clearly indicate its purpose.

6. Administrator Logs

User behavior on the website may be logged. These data are used to administer the website.

7. Important Marketing Techniques

The operator uses Google Analytics (Google Inc., USA) to analyze website traffic. The operator does not transmit personal data to this service provider, only anonymized information. The service uses cookies on the user’s end device. Users can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/

The operator uses remarketing techniques to tailor advertising based on user behavior on the site. While it may appear that personal data are used for tracking, no personal data are shared with advertisers. This relies on the use of cookies.

The operator uses tools that monitor user behavior by creating heatmaps and session recordings. These are anonymized before being sent to the service provider and do not include passwords or other personal data.

8. Cookie Information

The website uses cookies.

Cookies are text files stored on the user’s device to support the use of website pages. Cookies usually contain the website’s origin, their storage time, and a unique identifier.

The entity placing and accessing cookies on the user’s device is the website operator.

Cookies are used for the following purposes:

• Maintaining the user session after login so the user does not need to re-enter login data on each subpage

• Supporting the purposes outlined in the “Important Marketing Techniques” section

The service uses two main types of cookies: “session” (temporary) and “persistent.” Session cookies are stored until logout, page leave, or browser shutdown. Persistent cookies remain on the user’s device for a specified time or until manually deleted.

Browsers typically allow storing cookies by default. Users can change browser settings to delete or block cookies. Detailed guidance is available in browser help or documentation.

Disabling cookies may affect some website functionalities.

Cookies may also be used by partners cooperating with the website operator, such as Google (USA), Facebook (USA), and Twitter (USA).

9. Managing Cookies – How to Give and Withdraw Consent

If a user does not wish to receive cookies, browser settings can be adjusted. Note that disabling essential cookies for authentication, security, and preferences may hinder or disable some website functions.

To manage cookie settings, select your browser from the list below and follow the instructions:

• Edge

• Internet Explorer

• Chrome

• Safari

• Firefox

• Opera

• Android

• Safari (iOS)

• Windows Phone